
A SpendMend Recovery Audit reclaims lost dollars and delivers insights to strengthen financial operations, reduce leakage, and improve visibility, control, and compliance.

SpendMend By The Numbers
30+
Years Leading in the
Healthcare Industry
150+
U.S. Healthcare
System Clients
70+
of the Top 100
U.S. Systems
$413M
In Client Recoveries
in the Past Year

An Industry Leading Solution
Healthcare profit recovery helps hospitals and health systems identify and recover lost revenue caused by payment errors, missed credits, contract discrepancies, duplicate payments, and other financial leakage within the procure-to-pay process. These losses often go undetected, but they do not have to remain permanent.
SpendMend’s Profit Recovery solution provides comprehensive healthcare audit recovery services that reclaim funds while uncovering the root causes behind recurring errors. By turning hidden financial data into actionable insight, SpendMend helps healthcare organizations improve visibility, strengthen financial operations, and prevent future leakage.
For over 30 years, SpendMend has delivered healthcare audit recovery expertise to more than 150 U.S. healthcare systems representing over 4,000 hospitals, locations, and facilities.
What is healthcare profit recovery?
Healthcare profit recovery is the process of identifying, validating, and recovering lost funds from overpayments, missed credits, pricing errors, contract discrepancies, and other financial leakage across the procure-to-pay process.
Recovery Audit Features
Duplicate Payments Audit
Proprietary searches and scripts for payment accuracy
Contract Compliance
Price-change monitoring to ensure contract terms are upheld
Online Portal
Real-time insight and visibility into results and reports
Reporting & Analysis
Clear reports find issues and help improve performance
Statement Audit
Automated outreach and OCR to maximize credits
Offsite & Efficient
Offsite workforce will not require system resources
Recovery Audit Benefits
Industry Leading Recovery
Recover $1.4 million for every $1 billion in annual spend
Improved Processes
Experience steep and sustained process improvements
Visibility & Insight
Gain in-depth Root-Cause Analysis for all claims
Future Loss Prevention
Enjoy a 59% rate-of-error reduction within 2 years
Time Savings
Reduce resource drain with SpendMend’s recommendations
Negotiating Leverage
Negotiate favorable terms by leveraging audit insights
Over 150 Major U.S. Health Systems Use SpendMend Profit Recovery
Watch our Recovery Audit overview video and discover how SpendMend can help you to gain more insights and visibility into your hospital’s entire procure-to-pay process.
Beyond Recovery Auditing
SpendMend goes beyond standard recovery auditing by offering complementary financial recovery services to help hospitals capture every dollar they are owed.
Reclaim dormant funds owed to your organization. We conduct a thorough review of unclaimed property, helping you to recover significant assets from vendors, states, and third parties.
Navigate complex tax laws with confidence. Our experts uncover overpayments, validate exemptions, and ensure compliance, all while delivering measurable returns and reducing tax-related risk.
SpendMend offers a Vendor Management Services (VMS) bundle to help you better manage vendors, resolve missing and unseen invoices, improve working capital, capture discounts, optimize payments, and more.
Identify and secure reimbursement opportunities tied to federal and state funding programs. We help health systems collect eligible funds that are often overlooked or delayed in disbursement.
The Role of Dark Data
Dark Data refers to critical business information that is inaccessible or unstructured, limiting visibility and strategic decision-making. Left unchecked, it leads to financial leakage and missed opportunities. For over 30 years, SpendMend has illuminated dark data, uncovering control gaps, reducing costs, and recovering lost revenue.
