
We analyze the taxes paid to vendors and taxing authorities to identify refund opportunities, validate that all exemptions or credits have been claimed, and negotiate and secure tax refunds.
Is Your System Keeping Up With Tax Requirements?

Determining taxability on purchased items and services in the healthcare industry can be a confusing and time-consuming effort. Every state has its own unique, complicated taxability regulations.
SpendMend can help you take on the burden of navigating complicated regulations. We analyze taxes paid to vendors and taxing authorities to identify missed exemptions, develop refund schedules detailing potential overpayments, work with state auditors to defend our position, and negotiate and secure tax refunds.
Sales & Use Tax Auditing Features
Expert Advocacy
Representation with the State Tax Authority during a Sales & Use Tax audit
Quarterly Review of Payments
A quarterly review of sales taxes that have been paid to distributors
Analytics On All Overpayments
Metrics and analytics on overpayments for every category and service
Item Master Review & Cleanse
Thorough review and assessment of the hospital’s item master
Strong Controls
Control recommendations to prevent future overpayments and errors
Negotiation Support
Support with dispute settlements related to mis-interpretations and errors
Sales & Use Tax Auditing Benefits
Bottom Line Dollars
A Cleaned-Up Item Master
SpendMend cleans the file and performs on-going analysis and maintenance
Peace of Mind
SpendMend simplifies the management of an otherwise complex process
Acquire Knowledge
SpendMend trains client staff on best practices and next steps
Access to the Right Answers
SpendMend is an advocate that you can count on and call upon
Eliminate Risk & Exposure
Clients reduce the risk for overpayments, penalties, fees, and waste
Sales & Use Tax Overview

Hidden Tax Errors Recovered Without Disruption
See how a Southern California hospital partnered with SpendMend to recover $425,000 in overpaid sales and use tax—while improving compliance and avoiding future errors.
Managing Tax Complexity
Watch our Sales & Use Tax Audit overview video to better understand the challenges you face trying to keep up with complex tax laws, which vary greatly from state to state.

Getting Started
By allowing SpendMend to help you with a Sales & Use Tax review, your healthcare system gains time, clarity, and confidence. You’ll recover overpaid taxes, reduce risk, ensure compliance across jurisdictions, and improve item master accuracy.
Most importantly, you’ll put real dollars back into your organization—dollars that support your mission of delivering exceptional patient care.
