Non-Labor Spend Optimization

SpendMend uncovers hidden cost drivers and reduces financial leakage across non-labor spend to deliver measurable, lasting savings for health systems.

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InView Portal for Hospital Non-Labor Expense Reduction

Purchased services represent a significant area of non-labor spend for hospitals and health systems, yet savings can be difficult to identify without clear visibility into pricing, contracts, utilization, and vendor performance.

SpendMend’s Non-Labor Spend Optimization solution combines healthcare purchased services optimization, spend intelligence, market insights, and category expertise to uncover opportunities and turn insight into action. By helping health systems reduce costs, optimize contracts, and improve vendor performance, SpendMend delivers meaningful and sustainable financial impact.

What is Non-Labor Spend Optimization?

Non-labor spend optimization helps health systems identify and reduce costs across non-payroll expenses, with purchased services representing a significant area of opportunity. By improving visibility into pricing, contracts, utilization, and vendor performance, health systems can uncover savings, strengthen purchasing decisions, and improve financial performance.

The SpendMend Approach

To help health systems better manage non-labor expenses, reduce financial leakage, and strengthen supply chain performance, SpendMend delivers insight, visibility, and execution support.

Chart showing how SpendMend optimizes healthcare non-labor spend through analytics, invoice intelligence, contract reconciliation, and expert support.

Benefits of SpendMend’s Expense Reduction and Spend Optimization

Health systems that engage with SpendMend experience meaningful improvements in financial control and operational performance. 

Key benefits include: 

Total Spend Visibility

Enterprise-wide insight into all non-labor expenses

Cost Leakage Detection

Identifies overlooked cost reduction opportunities

Measurable Savings

Reduced non-labor expense across multiple categories

Vendor Performance

Strengthens contract compliance and vendor accountability

Informed Decisions

Clear visibility and insights that drive smarter financial decisions

Sustained Optimization

Delivers long-term savings beyond one-time initiatives

This approach helps organizations move from reactive cost management to proactive, continuous optimization. 

Non-Labor Spend Optimization Overview

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What Makes Our Approach Different

Our approach goes beyond isolated savings initiatives by bringing together technology, expertise, and a comprehensive suite of cost-saving solutions to deliver deeper insight and greater impact.

Key differentiators include:

Enterprise-wide
non-labor coverage
Optimization across all non-labor expense categories, not just a single area, including purchased services, med-surg, PPI, operational, and support functions.
A unified cost-savings
platform
Our efforts are strengthened by our complete suite of cost-saving solutions. By pulling insights together, we uncover opportunities that siloed approaches miss.
Line-item invoice intelligence and contract reconciliation
Extraction and normalization of granular line-level invoice data, reconciled against contract terms to identify discrepancies, savings, and optimization opportunities.
Healthcare-specific expertise, paired with technology
A combination of advanced analytics and deep healthcare experience to ensure insights are practical, actionable, and aligned with how health systems operate.
Ongoing optimization
and partnership
A continuous approach focused on sustained expense reduction and performance improvement, not point-in-time analysis.
Powered by award-winning technology
All insights and optimization efforts are enabled by the InView engine, SpendMend’s award-winning analytics platform built specifically for healthcare cost optimization.
InView by SpendMend
InView analytics and intelligence platform

Analytics That Take Action

The InView engine is SpendMend’s proprietary analytics and intelligence platform that powers our non-labor expense reduction and spend optimization solution. 

InView is designed to handle the complexity of healthcare financial data by extracting detailed line-item information, reconciling invoices against contract terms, and transforming unstructured data into actionable insight. This patented technology enables deep visibility, advanced analytics, and sustained intelligence across all non-labor spend categories. 

InView Portal for Hospital Non-Labor Expense Reduction
“SpendMend helped us uncover significant non-labor expense opportunities across multiple categories and provided the insight and support needed to implement changes that delivered meaningful and sustainable savings.”

– VP Supply Chain, Regional Health System

“SpendMend has had a measurable impact on our bottom line that was both immediate and sustaining.”

– Kerry Loudermilk, Senior Vice President & CFO

“SpendMend was highly effective in identifying and achieving cost savings opportunities in Clinical, Financial, and Operational Purchased Services.”
– April LaFontaine, Chief Administrative Officer, Memorial Hospital
“The SpendMend team did an outstanding job on an expense reduction initiative at the Hospital for Special Surgery.”
– Bill Kennett, Vice President Supply Chain, Hospital for Special Surgery
“SpendMend’s patented methodology to compare actual spend to contract spend, using line-item invoice detail, helped us recover hundreds of thousands of dollars.”
– Christine Pearson, Chief Financial Officer, AnMed Health System
“Based upon SpendMend’s thoroughness, persistence, professionalism and results delivered, I highly recommend the services provided by SpendMend.”
– Bill Kennett, Vice President Supply Chain, Hospital for Special Surgery
“SpendMend has been responsible for well over a million dollars in cost savings by partnering with us to evaluate our rates against market rates.”
– Christine Pearson, Chief Financial Officer, AnMed Health System